Holiday Insurance

Important Update on Holiday Insurance

We cannot currently offer Holiday Insurance but are hoping this will be resolved very soon. If you are due to travel in the near future please look for alternative, reputable, suppliers such as the Post Office. We will contact all customers when this has been resolved to offer our new policy. We apologies for any inconvenience

The following policy information applies to those customers who have already purchased holiday insurance through Caledonian Travel.

We’ve teamed up with specialist insurance provider Towergate Travel to provide a holiday insurance policy designed with you in mind.

Over 90% of all Holiday Insurance claims are for late cancellations due to illness. We strongly advise you take out Holiday insurance on ALL breaks across the UK, Ireland, or Europe to give you peace of mind.

Caledonian has you covered

• ·       Cover from only £11.95 (including IPT)

  ·       Travel insurance cover tailored to you and for our breaks

  ·       Same price for all ages with no increased premiums for over 65’s

  ·       Emergency medical expenses on breaks outside the UK included*

  ·       24 Hour English speaking emergency assistance

  ·       Covid 19 cancellation if diagnosed within 14 days of departures included*

  No need to declare pre-existing medical conditions if travelling within the UK, subject to the health conditions in the policy

* & holidays with a Day Excursion to mainland Europe | ** Including Rep of Ireland, Isle of Man & Channel Islands

Caledonian Leisure Ltd t/a Caledonian Travel is an Appointed Representative of Travel & General Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority (their registration number is 304788) and which is permitted to advise on and arrange general insurance contracts. Details correct at time of press. full details of which can be found on the FCA website (www.fca.org.uk)

 If you take out our insurance when booking your holiday, the price of the insurance premium will be added to your holiday cost. Your Policy Booklet, Table of Benefits, Insurance Product Information Document (IPID) and Status Disclosure Document will be sent with your booking confirmation.

Covid-19 Cover

This holiday insurance policy includes cover if you receive a positive COVID-19 diagnosis within 14-days of your scheduled departure date or and have to cancel your trip. Cover also includes non-UK medical treatment and additional accommodation, repatriation and travel expenses if you are diagnosed with COVID-19 during your trip.

We are delighted to advise that this holiday insurance policy has been extended to include COVID-19 as follows:

What is covered?

• Cancellation if the policyholder, their close relative, a member of their household or travelling companion(s), as named on the policy, is diagnosed with COVID-19 within 14 days of their scheduled departure date, following a medically approved test showing a positive result for COVID-19.
• Cancellation if the policyholder is denied boarding on their pre-booked outbound travel because they are displaying COVID-19 symptoms which is confirmed as COVID-19 following a medically approved test showing a positive result.
• Curtailment if the policyholder’s close relative, as defined in the policy, has died after a medically approved test showing a positive result for COVID-19 or where COVID-19 is listed on the death certificate.
• The cost of essential emergency medical treatment (non-UK only); emergency accommodation, repatriation and travel expenses; and confinement to holiday accommodation should the policyholder test positive for COVID-19 following a medically approved test showing a positive result during their holiday.

What is not covered?

• Self-isolation / shielding. The policyholder must have a positive result following a medically approved test.
• Related claims caused by Government or FCO restrictions, such as further local or nationwide lockdowns / restrictions.

For full details and benefits and exclusions please see the following policy documents:

View Single Trip Insurance Summary (IPID & Table of Benefits)

View Single Trip Full Policy Document

DEMANDS AND NEEDS

This insurance policy will suit the demands and needs of an individual or group (where applicable) who have no excluded pre-existing medical conditions, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below. Subject to the terms, conditions and maximum specified claim limits.

COOLING-OFF PERIOD

Examples of these and other conditions and exclusions are contained within the policy wording, a specimen copy of which is available upon request. If after purchasing a policy from us should you find it does not meet your requirements, you have 14 days from the date of receipt of the policy documents or before departure, whichever is less, to cancel the policy and receive a full refund of your premium.

IMPORTANT

We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information.

Summary details of the insurance cover provided, which also includes 24-hour medical emergency service provided by Towergate Assistance, are detailed below. Full details of the key benefits, conditions and exclusions will be included in the Policy Booklet, Table of Benefits and Insurance Product information Document (IPID), copies of which will be sent to you.

RESIDENCY

The cover under this policy is only available to United Kingdom residents being defined as: Any person who has an address in the United Kingdom, has lived in the United Kingdom for at least 6 of the last 12 months, and is registered with a General Practitioner in the United Kingdom.

*proof required